Terms of Service

AGREEMENT TO OUR LEGAL TERMS

Welcome to Rosiyn, a brand owned and operated by ECOMG LLC (“Company,” “we,” “us,” or “our”).

These Terms of Use (“Terms”) apply to your access and use of our website https://rosiyn.com, (the “Site”) and any associated products or services that reference these Terms (collectively, the “Services”).

By using our Services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please discontinue use immediately.

You may contact us with any questions by emailing support@rosiyn.com or calling us at +19787150305. We aim to respond within 24 hours during our standard business hours: 9:00 AM to 5:00 PM EST, Monday to Friday.

We may update these Terms occasionally due to legal, technical, or operational reasons. Any changes will be communicated through the Site or via your contact details. Continued use after updates means you accept the revised Terms.

Our Services are intended for individuals 18 years or older. If you are under 18, you may not use or register for our Services.

We suggest you save or print a copy of these Terms for reference.

1. OUR SERVICES

Our Services are available only where legally permitted. If you access them from outside eligible regions, you are responsible for ensuring compliance with your local laws.

Our Services are not designed for industries requiring specialized regulations (e.g., HIPAA, FISMA, GLBA). If your business falls under such frameworks, our Services may not be suitable.

2. INTELLECTUAL PROPERTY

All content, including code, visuals, text, audio, branding, and layouts, belongs to us or is licensed to us. This material is protected under U.S. and international intellectual property laws.

We grant you a limited, non exclusive, non transferable, and revocable license to:

  • Access and use our Services for personal, non-commercial purposes.
  • Download or print permitted content for personal use.

Unless we explicitly say otherwise or give you written permission, you may not copy, modify, distribute, display, publish, or use any content, code, or branding from our Services for commercial purposes.

Commercial use, reproduction, distribution, or modification without written consent is prohibited. Requests for permission may be sent to support@rosiyn.com. If granted, proper attribution must be given, and all copyright notices must remain intact.

3. USER SUBMISSIONS

When you send us feedback, suggestions, or other content (“Submissions”), you grant us full rights to use, modify, and share them for any purpose—without needing to credit or compensate you.

By submitting content, you confirm:

  • The content is original or you have the necessary rights.
  • It does not contain confidential information.
  • You are fully responsible for your submissions.

You agree to indemnify us against any legal claims resulting from your submissions, including violations of intellectual property rights or applicable laws.

4. USER RESPONSIBILITIES

By using our Services, you confirm that:

  • You have the legal capacity to accept these Terms.
  • You are not a minor in your jurisdiction.
  • You will not use bots, scripts, or automation to interact with the Services.
  • You will not engage in unlawful or unauthorized activity.
  • You will comply with all applicable laws.

We may suspend or terminate access if provided information is false, misleading, or incomplete.

5. PRODUCTS

We aim to display product details accurately, but variations (especially in colors) may occur depending on your device. Product availability and pricing may change without notice.

6. PURCHASE & PAYMENTS

Please view our Billing Terms & Conditions policy for information about purchase and payments.

7. RETURN & REFUND POLICY

Please read our Return & Refund policy prior to placing any order.

8. PROHIBITED ACTIVITIES

Our Services are intended for personal use only. Using them for business or commercial purposes is not allowed unless we’ve given you written permission in advance.

You agree not to:

  • Collect data or content without authorization.
  • Misrepresent yourself or attempt to gain unauthorized access.
  • Circumvent or tamper with security features.
  • Harass, abuse, or threaten others.
  • Use automated tools outside of normal browsing.
  • Upload malware, spam, or malicious code.
  • Impersonate others or create fake accounts.
  • Interfere with our systems or operations.

Violations may lead to account suspension, termination, or legal action.

9.USER CONTRIBUTIONS

If allowed to post contributions (e.g., text, media, reviews), you confirm that:

When submitting a Contribution, you confirm that:

  • You own or have rights to the content.
  • It is accurate and not misleading.
  • It is lawful, respectful, and non-discriminatory.
  • It does not infringe on intellectual property or privacy rights.

We may remove content that violates these Terms.

10. CONTRIBUTION LICENSE

When you provide us with content, feedback, or suggestions through our Services, you grant us the right to access, store, process, and use that material in line with our Privacy Policy and your preferences.

Any ideas or feedback you share may be used by us for any purpose, including enhancing our Services, without payment or credit to you. You still own your submissions and any related intellectual property, but by submitting them, you agree not to hold us responsible for any results of their use.

You remain fully responsible for your contributions. If they cause claims or disputes, you agree to defend and protect us against any resulting liabilities.

11. GUIDELINES FOR REVIEWS

If our Services allow posting reviews or ratings, you agree to follow these rules:

  • Reviews must reflect your personal, first-hand experience.
  • Avoid offensive, discriminatory, or abusive language.
  • Do not include illegal references or criminal activity.
  • Do not promote competitors or post reviews with conflicts of interest.

We may remove or reject reviews at our discretion but are not obligated to monitor them. Reviews are user opinions, not official company statements. We are not liable for any harm caused by them.

By posting a review, you grant us a perpetual, transferable, worldwide, royalty-free license to use, adapt, publish, or distribute it in any format.

12. THIRD PARTY WEBSITES & CONTENT

Our Services may include links or content from external websites. These third-party platforms are outside of our control, and we do not guarantee their reliability, safety, or accuracy.

Any links are provided for convenience only and do not mean we endorse them. If you choose to interact with such websites, you do so at your own risk. Review their terms and policies before engaging.

We are not responsible for issues or losses arising from third-party dealings. By using them through our Services, you agree we are not liable and that you will indemnify us for claims related to such use.

13. MANAGING THE SERVICES

We may, at our discretion, take measures to protect our platform, such as:

  • Monitoring activity for potential violations.
  • Acting against users who break the law or these Terms, including reporting them to authorities.
  • Restricting, suspending, or disabling access using technical means.

These actions may be taken without notice or explanation.

14. PRIVACY POLICY

Your privacy matters to us. Please review our Privacy Policy for details on how we collect, use, and safeguard your information. By using our Services, you accept the terms of that policy, which forms part of these Terms.

Our Services are hosted in Canada. If you access them from outside Canada, you consent to your information being transferred and processed there in line with our Privacy Policy.

15. TERMINATION

These Terms remain active while you use our Services. We may suspend or terminate your access at any time, with or without notice, for reasons including violations of these Terms or laws. This may involve blocking your IP or removing your account.

Once terminated, you cannot create a new account under your name, someone else’s name, or a false identity. We may also pursue legal remedies, including civil or criminal actions.

16. CHANGES & SERVICES INTERRUPTIONS

We may update, modify, or discontinue parts of the Services at any time without notice. This includes features, pricing, or even the entire Service.

Downtime may occur due to maintenance, technical issues, or unforeseen events. We are not responsible for losses or inconvenience caused. These Terms do not guarantee continued updates, fixes, or support.

17. GOVERNING LAW

These Terms and your use of the Services are governed by U.S. law. Any disputes will be handled under U.S. jurisdiction, regardless of where you are located.

18. DISPUTE RESOLUTION

Informal Resolution First

Before formal action, both parties agree to attempt resolving disputes through written notice and good-faith discussions for at least 30 days.

Binding Arbitration

If unresolved, disputes will be settled by binding arbitration (not in court or jury trial) under the rules of the American Arbitration Association (AAA). Proceedings may take place online, by phone, or in person, typically in Wyoming. Court involvement is limited to enforcing or challenging arbitration outcomes.

Any unenforceable parts will instead be handled in court as outlined above. Claims must be brought within 1 year of the incident.

Limitations on Arbitration

Arbitration will only apply to your individual dispute with us. To the fullest extent allowed by law:

  • Arbitration must be done individually, not as a group or class action.
  • You cannot bring a claim that represents others or the public.
  • Cases cannot be bundled with other disputes.

Arbitration does not apply to:

  • Intellectual property disputes
  • Data misuse, theft, or unauthorized access
  • Requests for injunctions

If any part of this section is found to be unenforceable, the affected matter will be handled in court as outlined above.

19. CORRECTIONS

Our Services may sometimes contain errors, outdated information, or missing details. We reserve the right to correct or update content at any time without notice.

20. DISCLAIMER

The Services are provided “as is” and “as available”. You use them at your own risk.

We disclaim all warranties, including implied ones (merchantability, fitness for a particular purpose, non-infringement). We do not guarantee:

We make no guarantees regarding:

  • Accuracy or completeness of content.
  • Reliability or availability of the Services.
  • Protection against unauthorized access or misuse of data.
  • Safety from harm or damage caused by use of the Services.

We do not endorse or take responsibility for third party products, services, or ads. Any dealings with third parties are solely between you and them.

21. LIMITATIONS OF LIABILITY

To the maximum extent permitted by law, Rosiyn and its employees, agents, or affiliates are not liable for damages (direct, indirect, incidental, special, or punitive), including loss of profits, revenue, or data.

Our total liability to you will never exceed the amount you paid us, if any. Some regions restrict such exclusions; in those cases, certain rights may still apply.

22. INDEMNIFICATION

You agree to take full responsibility for:

  • How you use the Services,
  • Any breach of these Terms, and
  • Any false or misleading statements you make.

You agree to defend and indemnify Rosiyn and its affiliates against claims, losses, or expenses (including legal fees) arising from your actions. We may take control of such matters at your expense, and you agree to cooperate in defending them.

23. USER DATA

We may store data you provide or generate to operate the Services. While we back up data routinely, you are responsible for maintaining accuracy and copies of your own data.

We are not liable for any loss or corruption of data.

24. ELECTRONIC COMMUNICATIONS, TRANSACTIONS & SIGNATURES

By using our Services, you consent to receive communications electronically (e.g., emails, notices, agreements). Such communications, including electronic signatures, carry the same legal effect as physical documents.

25. CALIFORNIA USERS

If you reside in California and wish to file a complaint, you may contact the Complaint Assistance Unit of the Division of Consumer Services at the California Department of Consumer Affairs. Refer to their website for current details.

26. MISCELLANEOUS

These Terms, along with posted policies, form the complete agreement between you and Rosiyn.

  • Not enforcing a term now does not waive the right to enforce it later.
  • We may transfer our rights and obligations at any time.
  • We are not responsible for delays caused by events beyond our control.
  • If part of these Terms is invalid, the rest remains enforceable.
  • Your use does not create any partnership, employment, or joint venture relationship with us.
  • These Terms will not be interpreted against us simply because we drafted them.
  • Digital agreements are legally binding just like paper ones.

27. CONTACT US

If you have questions about using our Services or would like to raise a concern, please visit our contact us page or reach out to us directly using the contact details below.

Rosiyn

Open Monday - Friday

9AM - 5PM EST

Company Name: ECOMG LLC

EIN: 301373855

Email: support@rosiyn.com

Phone: +19787150305

Address: 45 Sullivan Rd, North Billerica, MA 01862, USA

We aim to respond within 24 hours during our business hours.

Our Instagram